Terms and Conditions

1. Introduction

Welcome to Grand Wazir. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you disagree with any part of these terms, you must not use this website.

2. Use of Website

•    You must be at least 18 years old to make a purchase.
•    The content of this website is for your general information and use only. It is subject to change without notice.
•    Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.

3. Product Information

•    We strive to display accurate product details, including dimensions, materials, and images. However, slight variations in color or appearance may occur due to lighting or device display settings.
•    All products are subject to availability.

4. Customization

•    Personalized engraving services are available for our cutlery products.
•    Customers are responsible for ensuring the accuracy of the names or text submitted for engraving. We are not liable for errors caused by incorrect submissions.

5. Pricing and Payment

•    Prices are listed in PKR and may be subject to change without prior notice.
•    Full payment is required at the time of order delivery.
•    Advance payment will be required in case of custom orders.

6. Shipping and Delivery

•    Delivery times are 3-5 business working days and may vary depending on location and order customization.
•    Grand Wazir is not responsible for delays caused by courier services or customs clearance.

7. Returns and Refunds

•    Customized items, such as engraved cutlery, are non-refundable unless there is a manufacturing defect.
•    For non-customized items, returns must be initiated within 7 days of receipt, and items must be unused and in their original packaging.

8. Intellectual Property

•    All content on this website, including text, images, and logos, is the property of Grand Wazir and is protected by copyright laws.
•    Reproduction or distribution of any content without prior permission is prohibited.

9. Limitation of Liability

•    Grand Wazir is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
•    Our liability is limited to the amount paid for the product purchased.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan.