Grand Wazir

Warranty Policy

Thank you for choosing Grand Wazir for your premium cutlery
needs. Our commitment to delivering top-quality stainless steel cutlery sets,
designed to elevate your dining experience, is unwavering. We are confident in
the excellence of our products and are pleased to offer the following limited

1. Warranty Duration: The Grand Wazir cutlery sets
are backed by a limited warranty for an extended period of 25 years from the
date of purchase. This warranty covers manufacturing defects and workmanship

2. Covered Items: This warranty encompasses defects
in materials and craftsmanship of the stainless-steel cutlery components. It
excludes normal wear and tear, misuse, accidents, improper maintenance, or
damage resulting from non-compliance with care instructions. 

3. Warranty Claims: If a covered defect arises,
please contact our customer service within the generous 25-year warranty
period. We may request proof of purchase to validate the claim. 

4. Resolution: Upon confirmation of a covered defect,
Grand Wazir will, at its discretion, either repair or replace the defective
cutlery set or components. This warranty does not cover shipping or
transportation costs associated with the warranty claim.  At Grand Wazir, we stand by the enduring
quality of our products and the satisfaction of our customers. Elevate your
dining experience with confidence, knowing that we are here to support you.

Why Choose Grand Wazir

Quality First

At Grand Wazir, we create and curate the NOW of luxury using the best imported 18/8 Stainless Steel material without compromising on quality and craft. The handicrafts are strictly supervised during production, by specialists, to minimize the defects. Every product is manufactured under our rigid quality control standards and is unconditionally guaranteed against defects in materials, workmanship, or pattern.

25 Years Warranty

In our long history, “quality at competitive prices” has always been paramount. Everything we make comes with a 25-year warranty. Our commitment to customer service is built around our concept of designing and delivering solutions across the industry.

Food-Grade cutlery for the first time in Pakistan

When it comes to the issue of food preparation, you want to be sure that you're getting the right quality of utensils and instruments to ensure the health and safety of whatever you're making. Grand Wazir is offering Food-Grade cutlery for the first time in Pakistan with government approved certifications.

A place of craftsmen

The smiths of Wazirabad had a reputation for the manufacture of small articles of cutlery. The origin of Wazirabad cutlery industry can be traced back to the invasion of India by Alexander the Great. The legend goes that cutlery items were repaired by local craftsmen and the magnificence of the repairs carried out was much appreciated. Even prior to independence, Wazirabad was famous throughout India for its good quality cutlery products and knives.

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